Derek Sharp, Owner of Supersonic Music
I grew up with music. Dad was a high school band director, and I just loved whacking on stuff. I'd always visited garage sales, flea markets, and music stores wherever I went, always looking for that cool cymbal or nifty snare. Although the hunt was fun, I was bothered by the haughty attitude of the some of the stores I visited. Over and over, I didn't seem good enough—sales dudes creepin' around like I was going to sneak that new snare up my sleeve (or more often just never bothering to talk at all); cool stuff in out-of-reach places WAY too often; and most frustrating of all, arrogant staff who didn't know what they were talking about but acting like they did. I thought that if I ever had a store, folks could relax, we’d become a resource for them, happy to serve and we'd never be afraid to say, "I don't know.”
I love to chat and make you think--if I can make you laugh, all the better. Trouble is, with 6 businesses (2 stores, a drum company, an internet venture, teaching studio and the portable vending booths at music festivals/conventions), family and church activities, and an occasional nap, I don't have as much time to chat as I would prefer. Feel free to catch up with me and wax philosophic all you like—just don't be too bummed if I gotta cut short for an appointment to install a PA at a school, help set up the photo shoot or give an out-of-towner a tour of the TreeHouse Drumgeon. Oh, and if you bring lunch, please skip the onions.
I am of the opinion that the buck stops here. I feel ultimately responsible for the actions of those in my employ and urge you to chat with me if they—or I—screw up. This is how I can know if you are ever disserved. Otherwise, if someone 'round here ruffles your feathers too much but no one knows, how can anyone fix it? Please offer me the honor of an opportunity to repair any wrongs. Know, though, I don't subscribe to the adage that the customer is always right—If you're lying, you're wrong.
What else to say? I could go on for hours, but you have the rest of a website to surf! If I can serve you in any way, please let me know. Stop by in person, send an email, or call me at (785) 235-3786.